Orders
7 articles in this Topic
- Where is my order?
- I only received some of my items. Where’s the rest of my order?
- My order status says "Processing." Did you receive my order?
- How do I cancel my order?
- Can I add/remove an item from my order?
- An item I purchased is on sale now. Will you honor the sale price?
- Can I combine discount codes on my order?
Shipping
10 articles in this Topic
Payment
7 articles in this Topic
- What payment methods do you accept?
- How long does it take for my refund to process?
- When placing an order, I get an error message stating there has been an authorization failure. What went wrong?
- Why is there a pending charge on my account?
- Why is the charge on my account different from the total shown in my order confirmation email? [International orders (CAD, AUS, etc.)]
- Where do I enter a Gift Card or Discount Code?
- Can I use multiple discount codes on my order?
Products
9 articles in this Topic
- What is the difference between "Ready-to-Ship" and "Made-to-Order"?
- What is a "crafting period"?
- What sizes do you offer?
- Do your clothes shrink after I wash them?
- Where can I find your newest products?
- What do you mean when you say a product is "handmade"?
- I really like an item I saw on your Instagram, how do I find it on your site?
Affiliate Program
8 articles in this Topic
- How do I become an affiliate?
- Where can I see how much commission I have earned?
- I used my code to purchase, but I didn’t earn any commission.
- When will I receive my commission?
- My discount code doesn’t seem to be working. What’s wrong?
- What happens if my code is inactive for a while?
- I shared my code EVERYWHERE and now my code is void! What happened?
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